Islandwide service · Free delivery · Professional installation 071 852 0900

AQUA HOME POLICY

Delivery & installation policy

How islandwide service appointments are confirmed and completed.

Coverage

Aqua Home coordinates service across Sri Lanka. Exact availability, route date and transport arrangements are confirmed for the customer location before booking.

Standard installation

The current package includes standard connections where suitable water, power, drainage and safe technician access are available.

Non-standard work

Extra plumbing, electrical work, civil work, difficult access or source-water pre-treatment is outside standard installation unless included in the written confirmation.

Appointments

An adult representative should be available at the premises. Please provide timely notice if the agreed appointment must be changed.

Handover

After installation, the technician explains operation and routine care. Report visible damage or a setup concern promptly through the service number.

Last updated: 31 July 2026